specialize in servicing, installing, repairing and rebuilding of all models of Vermont
Castings® and Consolidated Dutch West® woodstoves.
For over 10 years we have been this areas trusted name in
VC installation and repair. We work closely with local woodstove dealers and shops to install new
stoves, troubleshoot problems with existing stove installations, repair damaged and rebuild
worn-out stoves, and recommend and perform built-to-code installations in new construction
|What Makes Us
Vermont Castings® Specialists?
installed, maintained, repaired, rebuilt and reconditioned VCs for over 10 years; also providing
consultations, trouble-shooting and product information to woodburners here throughout Frederick
County, Maryland, as well as in Virginia, West Virginia and Pennsylvania. FCCS has been recognized by
the manufacturers of Vermont Castings® woodstoves as an authority on their products (read letter here).
SERVICE & REPAIR
When is a woodstove not just a woodstove? When its a
Vermont Castings® (VC) and Consolidated
Dutchwest® (CDW) woodburning appliances, manufactured for about 25 years years, is
currently owned by "The MAJESTIC Products Company", are considered the cream
of the crop by industry experts. These higher-end stoves have proven to be worthwhile
investments when considering an alternative heat source for just about any living area.
FCCS has installed, maintained, repaired,
rebuilt and reconditioned VCs for about 10 years; also providing consultations, trouble-shooting
and product information to woodburners here throughout Frederick County, Maryland, as well as in
Virginia, West Virginia and Pennsylvania. FCCS n proudly and unequivocally state that dealers and
clients alike recognize our expertise for VC and CDW woodburning appliance service.
Vermont Castings® rates very high in customer
satisfaction. It is widely known that VC buyers readily recommend these appliances to friends
and family, and often become repeat customers - buying additional appliances or upgrading to newer
models. Traditionally these stoves draw top-dollar re-sale prices.
WHY Purchase a Vermont Castings® ?
- Superior Quality - High Resale Value
- Design Features - Ease of Repairs & Reconditioning
- Beauty and Aesthetic Value - Excellent Manufacturer Warranty
- Heat Efficiency
Vermont Castings® woodstoves consist of easily
obtainable replacement parts and part kits. They can function superbly for many years when proper
installation, service and regular check-ups are provided by a qualified serviceman/technician.
Also, product longevity is virtually guaranteed when the users are informed and follow through in
developing good user and woodburning habits.
Vermont Castings® Owners Common Problem
People are often erroneously led to believe all
woodstoves are the same. Customers seem happy to pay low prices for chimney cleanings, without
considering that the sweeps dont also service the woodstove, as is required for
Remember, advertisements are sometimes misleading. Anyone can
call themselves "Chimney Venting Experts" or "Venting Specialists"
without it having to be literally true the terms and implications are relative!
FCCS has known of cases in which well-intentioned
sweeps advised Vermont CastingsÒ owners to trash or
sell their stoves because "theyll never work right" or "cant be
fixed". On the contrary, we usually found that the chimney sweep apparently wasnt
familiar with the appliance and didnt know how to fix or re-install it
Substandard Service - Easy Solution!
Consider this. For the most part, woodburners understand it is
necessary to have woodstove chimneys cleaned regularly (usually after burning 2 cords of wood,
or after each burning season); however, they often dont understand their Vermont
Castings® requires checking and cleaning at the same time!
Before hiring a "sweep", ask if they are familiar with VCs
and how long theyve been servicing them do they have a number of references you can
Vermont Castings® Woodstove Annual Service
To Protect and Preserve Your
- Examine, Remove, and if necessary, Clean the Catalytic Combustor (Not
all models have one)
- All Stove Gaskets Need to be Checked, and Replaced If Needed (door,
griddle, ash pan & glass)
- Check Secondary Air Probe (Note: Not all models have one)
- Check Overall Condition of Stove for any Warping or Cracks
frequently the result of over-firing the stove.
What Does "Over-Firing" Mean?
Over-firing is the result of a woodstove burning too hot - 700° and above, according to most Owners Manuals or
Manufacturers Specifications. This condition will cause parts of the woodstove to be warped
Over-firing can occur when too much air continues entering into the
appliance after starting a fire, like when :
- The door or window gasket is loose or worn
- The ash pan door is left open or ajar
- The stove is filled with a large amount of dry wood and the air
(intake) vents are left wide open
Is Your Vermont Castings® Running Too Hot?
If after starting a fire, the stove continues to run in excess of
700-750 degrees, even after you close the air intake (vents), let the stove go out and discontinue
using it until a qualified technician checks and resolves the problem.
Some Useful OPERATING TIPS
- Monitor the Stove Temperature: Keep a magnetic thermometer on the side
loading door, or on the griddle (on top).
- Dont use the Catalytic damper handle to control the stove
temperature during normal operation.
- Engage the "Cat" after the stove temp. reaches 450
degs. - Consult your Owners Manual.
- If the "Cat" is engaged when you have a roaring fire and
extremely high stove temperature (above 600 degs.), the likely result can be premature wear, and
cracking of the Catalytic Combustor.
TO AVOID PREMATURE DAMAGE TO CATALYTIC COMBUSTOR ...
Close air intakes a bit and allow stove temp. and flames to decrease
before engaging the "Cat". (Remember, the stove temp should be about 450
degrees) Then open the intakes gradually until the temperature is comfortable in your home.
Common Complaint from Vermont Castings Owners
THE STOVE WON'T HEAT PROPERLY or SMOKES AFTER THE "CAT" IS
This problem may be caused by one or more of the following:
- An improper, non-air-tight stove installation - Dont let
anyone install your appliance into a fireplace using a section of stovepipe with ceramic wool
insulation stuffed around it at the chimney damper area! The stove wont burn sufficiently
hot, nor function as It was designed to. The common result of such a poor installation is large
amounts of shiny, highly flammable ("3rd degree") creosote deposits inside the
stove and chimney possibly harming your family or home.
- The chimney not having sufficient draft to vent the smoke up the
chimney as when the outside air temperature is relatively warm, or there is a need to change
the air pressure in your house by cracking a window slightly open or checking which doors in the
house are closed/open.
- A dirty Catalytic Combustor needs to be brushed off.
The above general information has been provided by FCCS as a
convenience to our current and potential clients. For more specific information, or to resolve a
particular problem, feel free to call our office at anytime. (Please be prepared to indicate which
VC model you have.) Well gladly respond as quickly as possible. Always consult your
Owners Manual for technical information specific to your stove model.
today to set your appointment.